Parcel Tracking

End-to-End Parcel Tracking

Value: Zero lost parcels, full visibility

  • Barcode scanning at pickup, branch, dispatch, and delivery
  • Real-time status updates for admin, merchant, and customer
  • Complete movement history: who handled it, where, and when
COD & Settlement

Smart COD & Settlements

Value: No more payment confusion or manual reconciliation

  • Supports COD, prepaid, sender/receiver-paid scenarios
  • Automatic COD collection tracking
  • Merchant settlements with clear reports
  • Courier charge deductions handled automatically
Branch & Rider Assignment

Multi-Branch & Rider Assignment

Value: Run large courier operations smoothly

  • Assign parcels to branches and riders with scans
  • Rider pickup & delivery confirmation
  • Inter-branch dispatch workflows
  • Rider performance tracking
Merchant Dashboard

Merchant Self-Service Dashboard

Value: No more calls or WhatsApp, self-serve everything

  • Create and track orders
  • View delivery status & payment settlements
  • Download reports & invoices
  • API access for e-commerce integrations
Business Intelligence

Business Intelligence & Reports

Value: Make decisions based on data, not guesses

  • Delivery success & failure analysis
  • COD outstanding reports
  • Profit & expense tracking
  • Branch, rider, and merchant performance
MatrixCourier - V6.20.0
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